Product Dispatch, Shipping & Delivery

Shipping too expensive? Get in contact with us and we will look into alternative shipping pricing options.

If you can't find what you're looking for on our website or if you are after some different shipping alternatives please contact for further information.

Great news, Carbonetics does international shipping!
We are located in Wetherill Park, NSW and now ship to most countries. If you are a potential international customer and your country doesn’t come up on the shipping options section or the price is too expensive please email to explore international shipping arrangements.

Product Dispatch

All products are either in-stock, or made-to-order.

Should your product be in stock, you should expect your product to be dispatched post-order confirmation within 1-5 business days. 

Please note: Covid related issues, courier staff shortages, courier delays and congestion issues may impact shipping processing and collections times, which is out of Carbonetics control. We will do our best to get your order to your as soon as possible. *

If your product is made-to-order, you will receive an email to confirm that you wish to proceed with the order. Timeframe for product dispatch from the warehouse will vary depending on our production and shipment schedules. Please refer to our terms and conditions for further details. 

We will keep you notified on your product's status and ensure that once our products are received at the warehouse and processed, it is promptly shipped to you directly.

Shipping & Delivery

Delivery times and dates provided by Carbonetics are estimates only and not a term of contract. Please ensure that you have checked the delivery specifics online or contacted us.

Customers located in regional areas may experience slight delays in receiving products due to difficulties in logistics.

Carbonetics is not liable for any loss or damage in respect of any delay in delivery.

Please refer to our terms and conditions  page for further details.