The best way to get an order update is to email info@carbonetics.net where one of our friendly staff will get back to you with an updated order status. 

We have a click and collect service available or warehouse pick up option on our website, you can select this option at checkout.
Once your order is ready to collect you will be sent an email, this is usually 1-5 working days after payment is taken or product has arrived and processed.

Note: You will need to be able to confirm some order details or show ID to pick up your products. 

Carbonetics would manufacture products for every make and model of car, but unfortunetley this is not seomthing we can offer. We often choose cars based off demand, purchasing behaviour, new releases and availability. If you believe there is a large interest in products for your particular model, you are part of a group/society looking to do a group by or want to create prototypes, please gather some evidence and email us.

Our senior teams will go through your requests and get back to you with the necessary steps to follow. Please email: info@carbonetics.net

Carbonetics insists on professional installation for all products to guarantee a most optimal result.

The customer understands that all products may require alterations in order for the most optimal fitment such as Prepping, Trimming, Cutting, Sanding, Additions and any Fiberglass/Carbon Work that is needed as part of installation.

Carbonetics does not guarantee OEM fitment for any parts supplied unless stated otherwise. All fibreglass and portion carbon products will require some form of Prepping, Trimming, Cutting, Sanding, Additions and Painting work before installation on the car.

 Please note: Every individual product and vehicles is different with many factors to take into consideration such as; age, condition, warping, previous accidents/repairs, structural deviations, environmental damage, pre-existing damage, rust etc. Therefore, adjustments to Carbonetics products and your vehicle will have to be made to cater for this. Certain products will require painting in order to match the aesthetic of the buyer's vehicle (portion carbon, carbon or fibreglass).

The products will not fit like an OEM factory supplied part as we supply aftermarket parts that are handmade.

Have an issue with your purchase? Let us know by filling out our Post Purchase Support Form. Click the button below to take you directly to the form. A experienced staff member will get back to you on how to best move forward

Ofcourse we can! Click on the button below that takes you to our sales enquiry form. Simply fill out the form with as much detail as you can about your vehcile and products you are after and one of our friendly staff will get back to you with available options! 

While our store prices are listed in AUD and we ship from Australia, Carbonetics has expanded into an international business, our payment processing is handled overseas. Some banks may charge a 1–3% international transaction fee when paying by card. This is outside of our control. If this happens, feel free to contact us and we’ll do our best to help.

We may be able to make some unique and possibly custom items. Please keep in mind, this may involved order minimums or different pricing, please fill out the form below. 

There are so many different makes, models, variations of vehicles. Carbonetics does their best to be as clear as we can to make sure you know if our parts will fit our vehicle. If you have any questions about a product, please email info@carbonetics.net

Carbonetics insists on professional installation for all products to guarantee a most optimal result. The customer understands that all products may require alterations in order for correct fitment such as Prepping, Trimming, Cutting, Sanding, Additions and any Fiberglass/Carbon Work that is needed as part of installation.

Carbonetics does not guarantee OEM fitment for any parts supplied unless stated otherwise.

All fiberglass and portion carbon products will require some form of Prepping, Trimming, Cutting, Sanding, Additions and Painting work before installation on the car. Please note: Every individual product and vehicles is different with many factors to take into consideration such as; age, condition, warping, previous accidents/repairs, structural deviations, environmental damage, pre-existing damage, rust etc. Therefore, adjustments to Carbonetics products and your vehicle will have to be made to cater for this.

Certain products will require painting in order to match the aesthetic of the buyer's vehicle (portion carbon, carbon or fibreglass). The products will not fit like an OEM factory supplied part as we supply aftermarket parts that are handmade.

We have a click and collect service available or warehouse pick up option on our website, you can select this option at checkout.
Once your order is ready to collect you will be sent an email, this is usually 1-5 working days after payment is taken or product has arrived and processed.

Note: You will need to be able to confirm some order details or show ID to pick up your products. 

Our carbon fibre products are real carbon fibre! We do not do any products that are carbon look, wrapped or dipped (except Maxton Designs products as carbon look is a product option direct from Maxton)

Carbonetics exterior and interior products in made in following materials: 

- Fibreglass
- Portion Carbon (Fibreglass with carbon elements)
- Carbon Fibre
- Dry Carbon
- ABS Plastic

*seats, rails, wing bases can be made from metals and fabrics*

Yes we do!!! Are products are not just for show, they can be used on track! We have a range of items built for track including wings, seats, carbon hoods, weight saving carbon replacements just to name a few. Please click on the link below and fill out the form with the racing requirments or parts you are after. One of our freindly staff will get back to you with the best options for your track weapon. 

Throughout the year, we run a number of standardised promotional sale periods, including Easter, End of Financial Year (EOFY), Black Friday, Christmas, and other seasonal campaigns. These promotions may include discounts, special offers, bonus inclusions, or limited-time incentives that are only available during the advertised sale period. Sale terms, eligibility requirements, exclusions, and promotional conditions may vary between campaigns.

We recommend reviewing our Terms & Conditions for full details regarding sale periods, offer eligibility, pricing, exclusions, and any applicable limitations.

Great news! Yes we do ship internationally. Your international shipping cost are calculated at checkout and can be high. In this ever changing climate international shipping cost are ever changing. Please reach out to info@carbonetics.net to discuss alternative international shipping options. You can also reach out via the sales enquiry form below: 

New Arrivals = these are recently released products. These products can be from existing vehicles or even new vehicles introduced. 

Restock = These items are best sellers and customer favourites that are now back in stock. These items sell out very quickly so keep an eye out! 

Shipping cost is calculated at the point of checkout.
The cost of shipping will depend on a number of factors including:
- the number of items ordered
- the type of products
- the total volumetric weigh of the order
- the delivery address
- the courier rates at the time (some periods of the year are cheaper than others)

 Most of the time, the shipping cost is calculated automatically. If shipping is unavailable, please contact us by e-mail: sales@carbonetics.net

Please wait patiently for the quote, as we will reach out to our courier partners and get the best option for you. (waiting time is up to 5 days depending on courier replies and conjestion).

The best way to get an order update is to email info@carbonetics.net where one of our friendly staff will get back to you with an updated order status.

To enhance your experience with Carbonetics we offer a range of payment methods to suit your needs.

Visa/MasterCard
 Complete your payment through your Visa or MasterCard and have your order processed immediately. Your card needs to be valid and pass all fraud checks in order for payment to be successful.

AfterPay/ZipPay
Buy Now, and Pay Later with Carbonetics' two Payment Plan partners in AfterPay and ZipPay/Money. Both payment providers are interest free and allow you to deposit money in instalments rather than a full lump sum. Dependent on your lifestyle and circumstances this may be a good option for you. All you need to do is create an account!

Cash-on-Delivery (COD)
This payment method is ONLY available for customers who are looking to pick up items from the Wetherill Park workshop. Full amount MUST be provided, otherwise the item will not be handed over to the customer.

Bank Transfer
Payments made by bank transfer MUST be completed within 48 hours once an order has been submitted. Otherwise your order will be voided, and you will have to undergo the purchase process again. Please see below our bank details:
- Name: Carbonetics
- BSB: 112879
- Acc: 479318618
- Branch: St George Bank

Transfers will lead to a slower order processing time due to the time necessary for funds to be deposited into the Carbonetics account. Please take this into consideration when submitting an order through this payment method.

These items are in stock! Meaning you can snatch them up and have them sent to you asap. 

Carbonetics would love to be hold multiple copies of every item in stock but unfortunately we cannot. We give our customers the option to pre-order or purchase a made to order item. This gives the customer flexibility to order a product in advance so they are able to plan their build. This also means that your item is made specifically for your order and your order only. 

Have an issue with your purchase? Let us know by filling out our Post Purchase Support Form. Click the button below to take you directly to the form. A experienced staff member will get back to you on how to best move forward

Shipping cost is calculated at the point of checkout.
The cost of shipping will depend on a number of factors including:
- the number of items ordered
- the type of products
- the total volumetric weigh of the order
- the delivery address
- the courier rates at the time (some periods of the year are cheaper than others)

 Most of the time, the shipping cost is calculated automatically. If shipping is unavailable, please contact us by e-mail: sales@carbonetics.net

Please wait patiently for the quote, as we will reach out to our courier partners and get the best option for you. (waiting time is up to 5 days depending on courier replies and conjestion).

The best way to get an order update is to email info@carbonetics.net where one of our friendly staff will get back to you with an updated order status.

In this current logistic and courier climate, many factors play a role in the process. Delays and congestion are now a comment element of all couriers across Australia and internationally post Covid-19. We do our very best to get the parcel out to you as fast as we can. Once your item is with a courier or on route Carbonetics has very little influence or say beyond this point. We recommend you reaching out to the courier and using your tracking number to ask for clarification or any issues. You may also reach out to Carbonetics and we can also follow up on your behalf. 

You will receive an email with your tracking number notifying you that your package has been dispatched and on its way. Please allow 12-24 hours for your tracking number to be updated from the couriers system. 

Have an issue with your purchase? Let us know by filling out our Post Purchase Support Form. Click the button below to take you directly to the form. A experienced staff member will get back to you on how to best move forward

You received the wrong product? Let us know right away by filling out our Post Purchase Support Form. Click the button below to take you directly to the form. A experienced staff member will get back to you on how to best move forward